Casting the Right People

by Dave Jordan

Posted by: on Jul 19, 2016 in Managing Documentation Projects | No Comments

The key to hiring the right people for a documentation project is to thoroughly understand the task at hand before asking your HR department to hire. Since documentation projects can require various types of backgrounds, differing levels of experience, and knowledge of different authoring tools, it does not suffice to simply hire a “typical” technical writer.

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Maintaining Milestones & Schedule For Technical Documentation

by Dave Jordan

This newsletter focuses on the importance of maintaining the documentation milestones and schedules for developers of hardware and software systems or products. Lets first briefly discuss a few basic principles for establishing documentation milestones with respect to the system’s development.

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Thoughtful Management of the Technical Documentation Tasks

by Dave Jordan

Posted by: on Jun 11, 2016 in Managing Documentation Projects | No Comments

Every project leader knows that most projects are wrought with unexpected twists and turns. Unexpected “fires” that often catch the most experienced manager unprepared and can keep the most ambitious manager from accomplishing his daily planned tasks. Since many of our reader’s projects have grouped the technical documentation and development tasks under the same manager, we are offering a few ideas to these overworked managers that may help ease the burden.

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Using a Technical Documentation Consultant

by Dave Jordan

Posted by: on Jun 11, 2016 in Managing Documentation Projects | No Comments

Instead of sending your technical documentation staff to school, why not bring the instructor to them? Working with a documentation consultant that is willing to share his experience and expertise with your project team will considerably upgrade the talent and productivity of your documentation team members.

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7 Things a Program Manager Should Look for in a Technical Writer

by Jean Fischer

Posted by: on Mar 18, 2016 in Managing Documentation Projects | No Comments

What should a Program Manager look for in a technical writer? There are many writers that write well, but do not qualify as technical writers. Technical writers have the ability to research many subjects related to technologies and business, finding answers to complex problems, even if the problems are outside of their normal knowledge base. Creative technical writers often come up with surprising and unexpected solutions.

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