Technical Documentation Tasks
MSD’s services are based on technical understandings and engineering knowledge that facilitate the development of the following document types and the accompanying processes:
- Software Design Specification
- System Technical Manual
- Requirements Specification
- Test Plan
- User Handbook
- Hardware Manual
- System Administrator’s Manual
- Configuration Management Plan
- Version Description Document
- Implementation Plan
- Concept of Operations
- Programmer’s Guide
- Technical Design Document
- Fault Isolation Manual
- Software Test Plan
- Software Requirements Document
- Acceptance Test Procedures
- Interface Control Document
- Programmer’s Maintenance Manual
… and many more!
Whether in central Maryland or around the country, it is not uncommon for companies to outsource development and maintenance of their training and documentation. Either the company’s business needs vary enough to make supporting an internal staff cost-inefficient, or it is just not a core competency of their staff.
At MSD, we work to understand your specific needs and then work with you to create a cost-effective outsourcing solution that makes the most sense for your business. When you outsource your technical documentation needs to MSD, you gain flexibility because we can rapidly adjust to your company’s changing business needs. This flexibility also allows all of the core project teams within your company to pull in other MSD resources as needed.
At MSD, we realize that minimizing the time required by your SMEs is a key measure of success. To help realize this goal, we have an internal quality review process that we use before sending any content to your SMEs for review. By using interactive reviews when multiple SMEs are involved, their time commitment is reduced and a higher-quality content is realized.
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