David W. Jordan
 • President / Technical Documentation Consultant

Mr. Dave Jordan applies his engineering education and experience to design, plan and implement a client’s technical documentation products. Dave believes that technical documentation is a key part of the engineering process and builds the documentation products in close collaboration with the engineers, testers operators, and management. Dave’s more than twenty-five years as an engineering writer has given him an understanding of how to integrate into and capitalize upon the methods followed by both large and small companies. In every case, the end-game is to create engineering-level documentation that is responsive to needs, compliant with customer’s needs, and consistently exceeding expectations. The value that Dave and his team of writers bring to a client is the ability to deliver a quickly grasp the technology, formulate a plan, and deliver on that plan with minimal burden upon the client’s technical team to keep costs down.

Dave’s success builds upon three corollaries that illustrate his approach to creating successful documentation and extremely satisfied clients:

1) Technical writing is the process of creating structured order from informational chaos
2) Always give a client well-crafted and thoroughly explained options so every decision is the right one
3) Let the client see that we enjoy our work so that they enjoy having us on their team

Additional details on Mr. Jordan’s experience and the partnership and consulting services he offers to clients may be found on his professional resumé.

Walter W. Rice



Walter W. Rice 
 • Instructor & Trainer / Senior Technical Writer / Technical Editor

Walter W. Rice is a technical communications consultant and adjunct professor with over 35 years of professional experience. Walt specializes in the development of Government and military documents and the publication of a wide array of technical material, including technical reports, engineering specifications, organizational policies, marketing literature, and white papers. Walt is the author of How To Prepare Defense-Related Scientific and Technical Reports: Guidance for Government, Academia, and Industry. (Wiley-Interscience, 2007). Walt also teaches technical writing in both online and face-to-face formats.

Walt leads MSD’s training and instructional services now offered to clients and technical writers and can structure those services to meet the client’s needs. Organizations interested in enhancing the skills of their technical writing staff or seeking to improve the writing skills of their engineering staff should contact Walt at or submit MSD’s online contact form to request more information.

Additional details on Walt’s experience and capabilities may be found on his website:

Gregory Phillips



Gregory Phillips 
 • Engineering Technical Writer / Technical Trainer

Gregory Phillips is an Electrical & Computer Engineer with over 35 years of professional experience making him the consummate Technical Documentation Professional. He expertly applies his knowledge and exceptional analytical skills to help clients find solutions to challenging documentation requirements through strong collaboration with the client’s engineering team, end-users, and vendors. Greg reinforces his technical documentation experience with backgrounds in Technical Training, Systems Engineering, Test Engineering, and SharePoint development. MSD’s clients will find that Greg is an effective communicator that can interpret complex technical concepts and can effectively lead documentation and training tasks for clients and their customers.

Greg leads MSD’s technical writing and training projects, and directly supports clients located within the Washington DC region. Commercial and governmental organizations seeking to learn more about Greg’s experience as an Engineering Technical Writer and Trainer should contact him at or submit MSD’s online contact form to request more information.