Consulting

Clients of our consulting service are often seeking a technical documentation expert to help them document a system under difficult or challenging circumstances. These circumstances can include any one of several situations that are actually more common than many people may realize.

Documenting under challenging situations or with "information possessive" individuals

We can also help you document a system when the only person (or persons) that possess the knowledge simply refuse to work with technical writers or just don't want to document their creation. We understand the sensitivities and political implications that can exist for your company with such a situation and have learned how to carefully and successfully facilitate the documents you need. We have a proven track record for being accepted and achieving respect and credibility with the technical experts that matter.

Developing a plan of attack for documenting your developing or existing system

Should you be told by your customer that they want to see your documentation plan and you have none, MSD can help you create one. We'll take a close look at your passed-down requirements and develop a planned approach for getting your documents designed, written, and delivered. Then, together, we will formuate the best approach for your organization to achieve the goals of completed documentation. The result will be a logical menu of technical documents that make sense to your environment, your budget, your schedule, and your customer.

Documenting systems when time is of the essence

Everyone knows that documenting the technical details is the least enjoyable part of creating any engineered product. When the writing of the documents get left to the end and the delivery date is rapidly approaching, MSD can help pull together your documents when time is of the essence. We certainly don't recommend this approach as the quality and completeness can sometimes be jeopardized. But, in those rare circumstances when getting a document done NOW is essential, we can help.


So, if your immediate needs fall under any of the above scenarios, please don't hesitate to call MSD's DocuDoctor^®. He is our technical documentation consultant and resident expert. By the way, MSD's DocuDoctor^® is Dave Jordan, our company president. So, if you're wondering whether you'll get a qualified and experienced person, rest assured that Dave can help. But don't take our word for it, review his professional resume HERE and contact him directly with any questions you may have. Of course, references are available to you upon your request.